Mar 17, 2009

KPI for Malaysia highway ?anyone

Last friday i'm damn pxxx off by one of the expensive highway in klang area , imaging when i first drive out from Klang interchange and it already start piling out car even long before the tolls.


According to bro Issac told me that it actually stuck till Taman Kebun.


So i wonder did Malaysia government actually measure KPI on those highway operator ? Did we put condition /criteria on how it should be operate.


Because we are paying for the service and if it can't deliver a non-interrrupt of service then we have to impose some sort of rebate


Did it make sense to implement it ?


Yes, I try to google around at the first seach result i found a document which put measure on highway.



  • % of highways that are either of an acceptable or high standard of cleanliness.

  • Number of days of temporary traffic controls or road closure on traffic sensitive roads caused by road works per km of traffic sensitive roads.

  • Condition of surface footway.

  • Condition of principal roads

  • etc...


So here we have the condition on measurement, i believe Europe and America have more rule and regulation build for that.


Highway business is money lossing business ????


With daily traffic getting increase day by day imaging new car plate is release out each day is around 1-500 , it mean 500 car per day in malaysia road.


and if 500 of those car goto the toll and make their payment for the service, and we must also ask them to provide 'good' service to us right ?


We can't really life in a environment in 'tidak-apa' attitude. RM 2 for the road per day and overall 1 year is around 365*2 = RM730.


With existing contract allow them to increase by 10-20% after certain year . I believe they are making a confirm profit on this and what we as consumer is


getting ?????


I 'm calculate base on a basic formular , We should use exponential calculation because daily is 500 , 1 year is how much car on the road ?182500.


I will leave the calculate to those who interested to know...time to get back to sleep now..

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