Jul 27, 2009

If you don't know , just ask don't guess

Today while i being wonder whether can i upgrade my new desktop , while asking around people how to handle those


Branded Machines such as HP ..


Because it come with Window Vista Basic in a 1GB memory size it just really not enough for me as a power user.


So i call up to Support Center and ask them on how to go about buying a new memory module.


Service Desk- Actually we don't provide upgrade for this model but you can actually put this upgrade by yourself


Mg- But there are a warranty sticker at the back of the casing ,if i buy it and fix it myself will it get void ?


Service Desk - Nope, that warranty sticker is for 1 week 1 to 1 swap in case of hardware failure.


Service Desk - Again , if you want to sent back for repair in case of any failure in future , please put back all orginal part


will do , we will take care of the rest.


Mg- Good..it is what i'm looking for..


Service Desk - Is there any other thing which i can help you on that ?


Mg- No you already answer all my doubt


Service Desk - So Mr Mg here is your customer id , pleasee use it next time to enquire about your product too.


Mg - good.. (A satisfaction sound)


So don't guess , if you don't know please ask.

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