May 1, 2008
Passing ITIL Foundation certification
Finally after days of reading and support given by jess and other.
I suggestion is - read the guided not thosee braindump it might not be the question which you are going to answer .
Even I'm involve in incident , problem ,service desk management but i still not scoring alot of point on this few sector.
Anyhow here are some link for online exam material which is useful only if you have read the study guided.
Don't know whether will i getting the green pin
* green, for the Foundation Certificate
* blue, for the Practitioner’s Certificate
* red, for with the Manager’s Certificate
Time for exam is finish , now let start the big project now....:)