Mar 25, 2008

Deming' Quality Circle

Just wanted to share out something i learn from ITIL , I reliase 1 thing is no matter what kind of frameswork best practice , there all can't run away from continuous improve to align with business IT.

What can Deming's Quality Circles apply in ITIL
P.D.C.A stand for (Plan , Do , Check , Act )

-<Consolidate>-----------------------> IT Business alignment

Deming Circle will act as measure guideline for us to "roll" follow IT business strategy at the same time maintaining quality . The Momentun of continous improve will push the ball up to the hill at the same time consolidation progress to 'stop' it roll down.
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